An overview of the Bureau of Child Care Services’ progress and key developments from 2021 to today, including provider growth, program investments, and recent operational updates. It also includes a brief summary of the November 2025 CCDF payment delay notice to ensure transparency and shared understanding.

The goal is to offer GCCDA a clear picture of where we are, the improvements underway, and to address the concerns brought up to leadership.
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Click here to listen to the recording of Friday, 12/5/2025 session.

Effective Date: January 1, 2026



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Tuition Overages / Copayment & Maximum Child Care Payment Rates
Sample Family Cost Calculations
Press Release PR25-123

Hafa Adai Everyone,

Please be advised to remain cautious of phishing emails, or scam emails, that will attempt to deceive you into clicking on links or downloading files. These messages can sometimes appear to come from family members, government officials, or trusted organizations.

If you are uncertain about the authenticity of any email or message, please do not use the provided contact information, like an email address. Instead, verify by contacting the organization directly through the official contact details found on their website.

For more information on phishing scams or emails and how to protect yourself, please see the link below:
https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams/spoofing-and-phishing

If you believe a notice or an email from our office or staff is suspicious, please don't hesitate to call us directly at 671-735-7256 or 671-735-7375.

Effective Date: August 1, 2025



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Frequently Asked Questions (FAQ)
Press Release PR25-85

Please be advised that the Bureau of Child Care Services (BCCS) phone line (671) 735-7256 has been restored. We apologize for this inconvenience and we thank you for your patience and understanding.

Please be advised that the Bureau of Child Care Services (BCCS) phone line (671) 735-7256 is currently down. However, our office remains open as part of our regular operating hours and can assist you in-person or over email. We apologize for this inconvenience and we will provide an update as soon as the situation is resolved. Please utilize this number:

1. (671) 735-7375

Thank you for your patience and understanding.

The Bureau of Child Care Services (BCCS), within the Department of Public Health and Social Services (DPHSS), is excited to announce the launch of a new application form, child care provider certificate, and improved processes to be effective on January 1, 2025. The following changes are designed to streamline the application process, improve efficiency, and enhance the overall experience for applicants.

Click here to view memo.

Please be advised that the Bureau of Child Care Services (BCCS) phone lines have been restored. We apologize for this inconvenience and we thank you for your patience and understanding.

Please be advised that the Bureau of Child Care Services (BCCS) phone lines are currently down. However, our office remains open as part of our regular operating hours and can assist you in-person or over email. We apologize for this inconvenience and we will provide an update as soon as the situation is resolved.

Thank you for your patience and understanding.

Bureau of Child Care Services (BCCS) would like to inform the public that our office at 130 Castle Mall University Drive, Suite 15/16 Mangilao, GU will resume4 operations Wednesday, October 11, 2023 at 10:00 AM.

As we anticipate the island to go into Condition of Readiness 2 (COR2) tonight, the Bureau of Child Care Services (BCCS) would like to inform the public that our office at 130 Castle Mall University Drive, Suite 15/16 Mangilao, GU will be closed on Monday, October 9, 2023 until further notice.

BCCS  encourages the island community to stay up-to-date on the latest news on Tropical Storm
Bolaven. You can visit the following links for more information:
 
NWS Website: https://www.weather.gov/gum/
NWS Facebook: https://www.facebook.com/NWSGuam/
GHS/OCD Website: https://ghs.guam.gov/
GHS/OCD Facebook: https://www.facebook.com/GHSOCD/

Please be advised that our main phone line (671) 735-7344 is temporarily unavailable. Please contact our alternate phone lines for child care services and assistance at (671) 735-7375 or (671)735-7256. We are working diligently to restore our main line and an updated status report will be posted as soon as all lines are restored.

Please advise that our main phone line, (671) 735-7344 is temporarily unavailable. Please contact our alternate phone lines for child care services and assistance at (671) 735-7375 or (671)735-7256. We are working diligently to restore our main line, and an updated status report will be posted as soon as all lines are restored.