Hafa Adai Everyone,

Please be advised to remain cautious of phishing emails, or scam emails, that will attempt to deceive you into clicking on links or downloading files. These messages can sometimes appear to come from family members, government officials, or trusted organizations.

If you are uncertain about the authenticity of any email or message, please do not use the provided contact information, like an email address. Instead, verify by contacting the organization directly through the official contact details found on their website.

For more information on phishing scams or emails and how to protect yourself, please see the link below:
https://www.fbi.gov/how-we-can-help-you/scams-and-safety/common-frauds-and-scams/spoofing-and-phishing

If you believe a notice or an email from our office or staff is suspicious, please don't hesitate to call us directly at 671-735-7256 or 671-735-7375.

Effective Date: August 1, 2025



Click Below For:
Frequently Asked Questions (FAQ)
Press Release PR25-85

Please be advised that the Bureau of Child Care Services (BCCS) phone line (671) 735-7256 has been restored. We apologize for this inconvenience and we thank you for your patience and understanding.

From April 2023 through April 2024, the Education, Training, Professional Development, and Outreach (ETPDO) Section within the Bureau of Child Care Services proudly facilitated Pre-Service Orientation trainings to 942 child care providers.

Please see the Memorandum attached for more information

Please be advised that the Bureau of Child Care Services (BCCS) phone line (671) 735-7256 is currently down. However, our office remains open as part of our regular operating hours and can assist you in-person or over email. We apologize for this inconvenience and we will provide an update as soon as the situation is resolved. Please utilize this number:

1. (671) 735-7375

Thank you for your patience and understanding.

The Bureau of Child Care Services (BCCS) announces additional dates for the Pre-Service Orientation virtually via Zoom. All child care providers serving children under CCDF is required to complete the Pre-Service Orientation before being allowed to care for children unsupervised. The Pre-Service Orientation must be completed within three months from the hire date. This is only a one-time requirement.

Please see the Memorandum attached for more information.

Hafa Adai CCDF Subgrantees and Subrecipients,

This policy establishes and outlines the procedures for assessing the compliance of CCDF Grants subgrantees and subrecipients following the close of the grant term or the expiration of funding. The objective is to ensure that subgrantees and subrecipients meet the financial, programmatic, and regulatory requirements set forth in the grant agreement and facilitate transparency, accountability, and continued compliance post-funding.

Hafa Adai Childcare managers and staff,

I hope this message finds you well. As norovirus cases rise across the U.S., the Department of Public Health and Social Services urges leaders to emphasize preventative measures. Your leadership is vital to protecting the people most vulnerable to this preventable illness.

The Bureau of Child Care Services (BCCS) announces additional dates for the Pre-Service Orientation virtually via Zoom. BCCS reminds all child care providers serving children under CCDF to complete the Pre-Service Orientation before being allowed to care for children unsupervised. The Pre-Service Orientation must be completed within three months from the hire date. This is only a one-time requirement.

Please see the Memorandum attached for more information.

The Bureau of Child Care Services (BCCS), within the Department of Public Health and Social Services (DPHSS), is excited to announce the launch of a new application form, child care provider certificate, and improved processes to be effective on January 1, 2025. The following changes are designed to streamline the application process, improve efficiency, and enhance the overall experience for applicants.

Click here to view memo.

Please be advised that the Bureau of Child Care Services (BCCS) phone lines have been restored. We apologize for this inconvenience and we thank you for your patience and understanding.

Please be advised that the Bureau of Child Care Services (BCCS) phone lines are currently down. However, our office remains open as part of our regular operating hours and can assist you in-person or over email. We apologize for this inconvenience and we will provide an update as soon as the situation is resolved.

Thank you for your patience and understanding.

The Bureau of Child Care Services (BCCS), within the Department of Public Health and Social Services (DPHSS), requires all child care providers to complete a one-time Pre-Service Orientation within three months from the hire date, pursuant to Title 45, Code of Federal Regulations (CFR) Part 98, Child Care and Development Fund (CCDF) §98.44(b).

The Pre-Service Orientation is required for all employees & volunteers who serve children under CCDF to include: licensed child care providers, licensed-exempt (relative/in-home/school-age) child care providers, uncompensated providers, or any caregiver who will have contact with children.

All newly employed CCDF child care providers must attend a Pre-Service Orientation before being allowed to care for children unsupervised. Child care providers who have been employed as a caregiver to CCDF children, but has not received a Pre-Service Orientation, must successfully complete the Pre-Service Orientation upon the renewal of their Guam’s Plan for Professional Development (GPPD) Certification or CCDF Certification.

Child care providers under CCDF who have not completed the CCDF Pre-Service Orientation requirement will be subject to non-compliance, and will result in the revocation of the CCDF Certification for your child care program. Revocation of CCDF Certification may result in discontinued CCDF subsidy payments, and disqualification from professional development and grant opportunities.

The Bureau of Child Care Services (BCCS), within the Department of Public Health and Social Services (DPHSS), requires all child care providers to complete a one-time Pre-Service Orientation within three months from the hire date, pursuant to Title 45, Code of Federal Regulations (CFR) Part 98, Child Care and Development Fund (CCDF) §98.44(b).

The Pre-Service Orientation is required for all employees & volunteers who serve children under CCDF to include: licensed child care providers, licensed-exempt (relative/in-home/school-age) child care providers, uncompensated providers, or any caregiver who will have contact with children.

All newly employed CCDF child care providers must attend a Pre-Service Orientation before being allowed to care for children unsupervised. Child care providers who have been employed as a caregiver to CCDF children, but has not received a Pre-Service Orientation, must successfully complete the Pre-Service Orientation upon the renewal of their Guam’s Plan for Professional Development (GPPD) Certification or CCDF Certification.

The Bureau of Child Care Services (BCCS), with the essential assistance and feedback of the licensed child care providers on Guam, has reached a checkpoint in developing a quality improvement system (QIS). Session 5 covers a brief presentation on the subject of "Cultural Humility" that emphasizes culture in the design of Guam's QIS and how incorporating recognition and acceptance of other cultures is important in high-quality child care settings. The session also featured an activity where the child care providers discussed and gathered evidence for each of the six (6) areas of quality and their indicators. The discussions and feedback gathered are important in formulating the next steps towards completing Guam's QIS.

For more information, please see report: Provider Workgroup Session 5 Report

The Bureau of Child Care Services continues to coordinate small group sessions with licensed childcare providers to develop a quality improvement system (QIS) and have the system implemented in Guam. Session 4 is focused on an in-depth review of the QIS survey results, recommendations, and discussions in collaboration with the lead facilitator from the Child Care State Capacity Building Center.

For more information, please see report: Provider Workgroup Session 4 Report

The Bureau of Child Care Services continues collaborative discussions with a small group of licensed childcare providers in pursuit of developing a quality improvement system to be implemented in Guam. Session 3 is focused on developing a vision statement and crafting definitions of quality, which will be validated by a survey to be disseminated to all licensed childcare providers.

For more information, please see report: Provider Workgroup Session 3 Report

The Bureau of Child Care Services (BCCS), within the Department of Public Health and Social Services (DPHSS), will be enforcing a change of schedule in receiving application Forms for Validation of Early Childhood Providers (Path A) and Forms for Certification of Early Childhood Providers (Path A) under Guam’s Plan Professional Development (GPPD) for review and validation by The Early Childhood Professional Development (ECPD) Subcommittee under the Guam Early Learning Council (GELC); commonly known as GPPD submission.

The Bureau of Child Care Services holds a second round of provider workgroup sessions with a small group of licensed child care providers to discuss ways to improve the quality of child care services in Guam. 

For more Information: Provider Workgroup Session 2 Report

Bureau of Child Care Services (BCCS) would like to inform the public that our office at 130 Castle Mall University Drive, Suite 15/16 Mangilao, GU will resume4 operations Wednesday, October 11, 2023 at 10:00 AM.

As we anticipate the island to go into Condition of Readiness 2 (COR2) tonight, the Bureau of Child Care Services (BCCS) would like to inform the public that our office at 130 Castle Mall University Drive, Suite 15/16 Mangilao, GU will be closed on Monday, October 9, 2023 until further notice.

BCCS  encourages the island community to stay up-to-date on the latest news on Tropical Storm
Bolaven. You can visit the following links for more information:
 
NWS Website: https://www.weather.gov/gum/
NWS Facebook: https://www.facebook.com/NWSGuam/
GHS/OCD Website: https://ghs.guam.gov/
GHS/OCD Facebook: https://www.facebook.com/GHSOCD/

Please join us for the Division of Children's Wellness 2nd Annual Halloween Fair. Saturday Oct, 14, 2023 from 10:00 Am - 3:00 Pm at the Micronesian Mall, Center Court.

The Bureau of Child Care Services (BCCS) provides support for people and organizations that are interested in starting child care programs in their communities. If you are a resident of Guam and is a relative or in kinship with a CCDF certified family, you may choose to be a paid child care provider and care for up to six children in your home or the child’s home. All child care providers must complete all application requirements, comply with health and safety standards, pass eligibility requirements on background checks, complete 15 hours of certified health, safety, and early childhood related training, and be in compliance with all applicable regulatory requirements.

Click the link below to view the full FAQ for Relative / In-Home Providers:
https://guamchildcare.com/sites/default/files/relative_-_in-home_child_care_provider_faq.pdf

The Bureau of Child Care Services’ (BCSS) mission is to maximize parental child care options by providing access to a variety of affordable, high-quality early care and afterschool programs.

The child care industry of Guam was heavily impacted by the effects of Typhoon Mawar, causing many child care facilities to delay from opening their doors or making repairs to their facilities. This affects parents and families from going to work or school, and being contributing members of the community.

Please be advised that our main phone line (671) 735-7344 is temporarily unavailable. Please contact our alternate phone lines for child care services and assistance at (671) 735-7375 or (671)735-7256. We are working diligently to restore our main line and an updated status report will be posted as soon as all lines are restored.

Please advise that our main phone line, (671) 735-7344 is temporarily unavailable. Please contact our alternate phone lines for child care services and assistance at (671) 735-7375 or (671)735-7256. We are working diligently to restore our main line, and an updated status report will be posted as soon as all lines are restored.